We are thankful for all the opportunities to serve our customers. We are especially thankful for all of the feedback. These get shared with everyone in the shop!
The artwork transferred perfectly. No idea our order was completed promptly and we are thrilled. A group of us was able to save some dying trees in our neighborhood and we will use this tape around each tree trunk to let people know that the trees are protected and will thrive. This will replace the current tape around the trees indicating that they would be cut down.
This was my first time ordering. I found them by referral thru a Facebook group. The tech that worked on graphics did an excellent job. They worked up multiple options to choose from. Very helpful in replies. I will definatelt order again. The barricade tape is strong enough to not stretch when using.
This was my first time ordering from Highland. You were recommended by a friend. The entire process was easy. Communication - particularly during proofing was excellent. The product was delivered fast. Everything was great!
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The artwork transferred perfectly. No idea our order was completed promptly and we are thrilled.
A group of us was able to save some dying trees in our neighborhood and we will use this tape around each tree trunk to let people know that the trees are protected and will thrive.
This will replace the current tape around the trees indicating that they would be cut down.
Barbara, that sounds like a victory for your neighborhood! You are not alone in your effort to protect the trees! All around the country there are similar efforts happening!
This was my first time ordering. I found them by referral thru a Facebook group. The tech that worked on graphics did an excellent job. They worked up multiple options to choose from. Very helpful in replies. I will definatelt order again. The barricade tape is strong enough to not stretch when using.
Mr. Powell, we are grateful for the opportunity to serve you! We thank you for the detailed feedback on what made this a good experience for you! We'll be looking out for you in the future!
This was my first time ordering from Highland. You were recommended by a friend. The entire process was easy. Communication - particularly during proofing was excellent. The product was delivered fast. Everything was great!
Ed, thank you! Can't say how happy it makes us to hear our friends are telling their friends!
We placed our first Custom order with Highland on 12th and received the package on the 22nd! Lisa was prompt and extremely helpful in response to my many questions. The product exceeded my expectations, quality work! Thank you Highland!
Donna, we really value your feedback! We are happy to serve!
Arrived early and exactly what was expected. Special wording printed ribbon turned out as good as it could possibly be. Job well done! Appreciate the efforts and end result.
Will be back for more before you know it.
Jim
Hey Jim! We're really glad to hear you were happy with the product! Thank you!
Excellent product and fast quality service
Thank you, Jimmy!
I searched high and low for Purple Caution tape! We use it to mark off the spot for our pit area when racing. Wanted to get purple since it’s our team color and everyone uses yellow or orange tape so it’s hard to distinguish your spot from the others! This was the only company I found with Purple and I love that I got to support a small business!
Yes! Thank you! We've got some other cool colors too, just sayin'!
We were nervous to order from Canada, but their exceptional customer service and prompt profession responses gave us the confidence to place our order. Product was received quickly even through the customs process. It only took 1 week to receive from the time of the order. Very pleased with the quality of the product. Thank you for making our experience easy.
Thank you! We are pleased to know you are satisfied! You were a pleasure to work with as well. We really liked the way your product turned out, so we put a photo on our homepage. Hope you don't mind!
Human interaction was superb. Turn around time exceptional.
Linda, thank you for the kind words. We really appreciate the feedback!
I can’t say enough about the responsiveness of the customer service provided by Lisa Ruppert. I had placed a question over the weekend using the website and first thing Monday she is on it. She was far above all expectations in resolving my questions promptly so I could place the order. Loved her!
Unfortunately the shipping costs were also far above all expectations and very unreasonable with UPS. There should have been another option using USPS. It’s these kind of costs that drive people away to Amazon.
Dale, we appreciate your feedback. As of now, we are still using a pricing model that does not have the costs of shipping built into the product price and thus packaged as "free shipping". This has worked in the past and enables us to keep total out-the-door costs to a minimum for our customers. You bring up a good point about what customers expect in their shopping experience and we will continue to review our practices regarding shipping.